Safety Center

Trade skills with greater confidence.

VouchU is built around trust, accountability, and real community. We provide verification, reporting, blocking, and reputation tools to help members make informed decisions—but every member should still use their own judgment when arranging a trade.

How we build trust

Verified profiles

A blue check means the member completed VouchU's verification steps, including a selfie check and linking at least two social profiles. Verification helps discourage fake accounts, but it does not guarantee someone's identity, qualifications, or conduct.

Trust Score

Built from signals such as verification, completed trades, and feedback from other members. A Trust Score can help you evaluate a profile, but it does not guarantee a successful trade or future behavior.

Trade-based vouches

Only members connected to a confirmed trade can leave a vouch. This helps reduce unrelated or fabricated reviews, but members should still evaluate feedback for themselves.

Mutual connections only

Members can begin chatting only after both people express interest. This reduces unwanted messages and gives members more control over who can contact them.

Safety Basics

  1. 1
    Be authentic

    Use accurate profile information, recent photos, and honestly represent the skills you offer.

  2. 2
    Agree clearly

    Discuss the scope, timing, location, supplies, and responsibilities before confirming a trade.

  3. 3
    Keep financial requests transparent

    VouchU is designed for skill exchanges. Never send gift cards, cryptocurrency, wire transfers, passwords, or financial account information.

  4. 4
    Respect boundaries

    No harassment, hate speech, sexual solicitation, discrimination, threats, stalking, or repeated unwanted contact.

  5. 5
    Keep it lawful

    Do not offer illegal, dangerous, or improperly licensed services. VouchU is for adults age 18 and older.

  6. 6
    Report concerns

    Report suspicious profiles, messages, requests, or behavior. You may also block or disconnect at any time.

Recognize common scams

Requests for unusual payment

Be cautious if someone asks for gift cards, cryptocurrency, wire transfers, verification fees, deposits, or money unrelated to the trade you discussed.

Pressure to leave VouchU

Moving to another communication method is your choice. Be cautious if someone immediately pressures you to leave the app or refuses to discuss basic details in VouchU chat.

Requests for sensitive information

Never share passwords, verification codes, banking details, Social Security numbers, copies of identification, or account-login information.

Unrealistic or urgent offers

Promises that seem too good to be true, manufactured emergencies, and pressure to act immediately are common warning signs.

Suspicious links and files

Avoid opening unexpected links or files. VouchU will never ask you to provide your password or verification code through another member.

Meeting in person

Before you meet
  • Keep early conversations in VouchU so you have a record of what was discussed.
  • Clearly agree on the service, timeframe, location, materials, costs, and expected result.
  • Meet in a public, well-lit place for the first session whenever practical.
  • Tell someone you trust where you are going, who you are meeting, and when you expect to return.
  • Arrange your own transportation when possible.
  • Do not share your home address until you feel comfortable and it is necessary for the trade.
  • Trust your instincts. Cancel or leave if something feels wrong.
  • Never share financial credentials, passwords, verification codes, or original identity documents.

VouchU does not conduct background checks unless we specifically state otherwise, and verification is not a substitute for your own judgment.

Report or block, anytime

Report a profile

Use the Report option on a profile or in a conversation to alert VouchU to suspected scams, harassment, inappropriate content, impersonation, or other violations. Reports are handled confidentially to the extent reasonably possible and reviewed by our moderation team.

Block or disconnect

Blocking or disconnecting ends the chat and prevents further direct contact through VouchU. Blocking does not erase messages or information the other person may already have seen or saved.

VouchU may review the reported profile, messages, trade history, and related account activity. Depending on the circumstances, we may remove content, issue a warning, restrict features, suspend the account, or permanently remove the member. We may also preserve information or cooperate with authorities when required by law or necessary to address credible safety concerns.

Need help?

For account support or a non-emergency safety concern, report the member in the app or contact our support team at support@vouchu.app. Include relevant details and screenshots when available, but do not send passwords, financial information, verification codes, or unnecessary identity documents.

support@vouchu.app

VouchU is not an emergency service.

If you or someone else is in immediate danger, contact local emergency services. If you believe a crime has occurred, contact the appropriate local authorities. After you are safe, report the member to VouchU so we can review the account.

Read our Community Guidelines
Learn what behavior and content are permitted on VouchU.
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Understand the rules and responsibilities that apply when using VouchU.
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