Privacy Policy

We collect only the information needed to operate VouchU, verify accounts, and help members connect safely. We do not sell your personal information. You can request access to, or deletion of, your account and personal data at any time.

• To connect you with relevant local members.
• To verify identity, fight fraud, and keep the community safe.
• To detect abuse, spam, and fraudulent activity.
• To send transactional emails (connections, messages, vouches, password resets).
• To improve VouchU based on aggregate, de-identified usage.
• To comply with legal obligations.

Public to other signed-in members: your display name, photos, bio, skills, offers, social links, verified badge, trust score, vouches, and reply time.

Private: your email, password, exact location, messages, reports you've filed, and selfie verification image. You control which optional profile fields you choose to share.

We may share information with trusted third-party service providers that help us operate VouchU, including providers for cloud hosting, databases, authentication, email and push delivery, payment processing, analytics, and customer support.

These providers may access personal information only as necessary to perform services on our behalf and are required to protect your information in accordance with applicable privacy and security obligations.

We may also disclose information when required by law, legal process, or governmental request, or when we believe disclosure is necessary to protect the rights, safety, security, or property of VouchU, our members, or others.

We do not sell your personal information or share it with third parties for cross-context behavioral advertising or targeted advertising purposes.

Your information may be processed in the United States or other countries where our service providers operate. By using VouchU, you consent to this transfer and processing.

We use reasonable administrative, technical, and organizational safeguards to protect your information. However, no method of storage or transmission over the internet is completely secure.

Depending on where you live (GDPR, CCPA, and similar), you can:

• Access or download a copy of your data.
• Correct inaccurate information.
• Delete your account and personal data.
• Opt out of non-essential communications.
• Object to certain uses of your data.

To exercise any of these, email support@vouchu.app.

We keep your data while your account is active. When you delete your account, we generally delete or anonymize personal information within 30 days after account deletion unless we are legally required or permitted to retain certain information for security, fraud prevention, legal compliance, or dispute resolution.

We use essential cookies to keep you signed in. We don't use advertising trackers. Aggregate, privacy-respecting analytics may be used to improve the product. We may also use local storage or similar technologies to remember your preferences.

VouchU is not for anyone under 18. If we learn an account belongs to a minor, we delete it.

If we make material changes, we'll notify you in-app or by email before they take effect.