Community

Community Guidelines

VouchU is built on trust. These Community Guidelines explain what we expect from every member to help create a safe, respectful, and reliable community. Last updated: May 24, 2026.

What we expect

Be real

Use your real name (or the name you're commonly known by), authentic photos, and only offer skills you can genuinely provide.

Be respectful

Treat every member with kindness, professionalism, and respect. Harassment, discrimination, or abusive behavior won't be tolerated.

Be reliable

Honor your commitments. Communicate delays. Complete what you agreed to, then confirm the trade in the app.

Speak up

Report suspicious behavior, scams, or safety concerns. Every report is reviewed by a real member of our moderation team.

What's welcome

  • Skill trades between adults — photography for branding, coaching for design, hair for headshots, etc.
  • Honest profiles with clear examples of your work and what you're looking for.
  • Thoughtful messages — say hi, share context, propose a fair trade.
  • Respectful communication, even when declining a trade.
  • Honest vouches after a real, completed trade.

What's not allowed

Harassment, hate, or threats

Of any kind, including based on race, gender, sexuality, religion, ability, or background.

Sexual content, nudity, or solicitation

VouchU is not a dating app.

Scams or misrepresentation

Fake skills, stolen portfolios, AI-generated photos passed off as real.

Impersonation or fake identities

Pretending to be another person or organization is prohibited.

Multiple accounts

Creating multiple accounts to manipulate Trust Scores or Vouches.

Stalking, repeated unwanted contact, or intimidation

Persistent contact after someone has declined or disconnected is not allowed.

Selling instead of trading

Using VouchU primarily to sell services instead of exchanging skills is not permitted. Any costs or compensation should be clearly discussed and agreed upon before a trade begins.

Illegal activity or regulated services without a license

Medical, legal, financial, or other regulated professional services without any required licenses, or anything that could harm someone.

Spam, mass-messaging, scraping, or bot activity

Unsolicited bulk messages and automated interactions degrade trust.

Fake or coerced vouches

Vouches must reflect a real trade.

Sharing private info without consent

Someone's address, phone, photos, or other personal information.

Meeting in person

Before you meet
  • Arrange expectations before meeting, including the location, timing, responsibilities, and any agreed costs.
  • Meet in a public place the first time when possible.
  • Tell a friend where you'll be.
  • Trust your gut — leave if something feels off.
  • Keep payments and agreements transparent.

VouchU does not supervise or participate in meetings between members. Every user is responsible for deciding whether a trade is appropriate.

How we enforce

Depending on the severity of a violation, VouchU may:

  • Remove content
  • Issue a warning
  • Restrict account features
  • Suspend an account
  • Permanently remove an account

Serious violations—including fraud, impersonation, threats, exploitation, or illegal activity—may result in immediate account termination.

Reporting

Report a profile

Tap the report icon on any profile or in any chat. Reports are handled confidentially and reviewed by a member of our moderation team, and you can block someone at the same time.

Block or disconnect

Blocking or disconnecting ends the chat and prevents further direct contact through VouchU. Blocking does not erase messages or information the other person may already have seen or saved.

While VouchU uses verification tools, moderation, and reporting systems to help promote trust, verification does not guarantee a member's identity, qualifications, honesty, or behavior.

Platform & Safety Disclaimer

VouchU uses verification, moderation, reporting, and reputation tools to help promote trust within the community. These features help reduce fraud and misuse but do not guarantee a member's identity, qualifications, honesty, or future behavior.

If a member violates our community standards, users can report the account directly within the app. VouchU reserves the right to investigate reports and may suspend or permanently ban accounts that violate our policies.

VouchU provides technology that helps members discover one another and arrange skill exchanges. We do not employ, supervise, certify, insure, endorse, or guarantee any member, trade, service, communication, or outcome. Every trade is an independent agreement between participating members.

Questions about these Guidelines?

Contact us at support@vouchu.app.

Read our Safety Center
Learn how VouchU keeps skill trades safe.
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Understand the rules and responsibilities that apply when using VouchU.
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